Welcome to the Institute for Intuitive Intelligence® - we lead the revolution in the intuitive sciences by training spiritually fierce women as new paradigm priestesses, contemporary mystics and sacred leaders. Providing short and long form programs in the development of intuitive intelligence, contemporary mysticism and spiritual leadership, we serve thousands of people around the globe with online and live training, books and resources for the advancement of the intuitive sciences.

Current prices and further information about our Intuitive Intelligence Training Programs and digital products are provided on our website.

Terms and conditions

Welcome to the Institute for Intuitive Intelligence® - we lead the revolution in the intuitive sciences by training spiritually fierce women as new paradigm priestesses, contemporary mystics and sacred leaders. Providing short and long form programs in the development of Intuitive Intelligence®, contemporary mysticism and spiritual leadership, we serve thousands of people around the globe with online and live training, books and resources for the advancement of the intuitive sciences.

Current prices and further information about our Intuitive Intelligence Training Programs and digital products are provided on our website. 

Terms & Conditions of Sale

1. No guarantee of results
1. Our trainings are known for creating profound inner transformation, but we cannot guarantee this will happen for you. We encourage you to come into this program with a strong intention, as that helps to create your experience. However, it is also important to realise that what you achieve depends on a wide range of factors unique to you that are beyond our knowledge and control. 
2. We expect you to conduct your own research and ask questions. Stand in your sovereignty and take full responsibility for your own safety and well-being by using your intuition and making informed choices at all times.
3. These products and services are generic and designed for a wide audience. If you need specific advice about your personal situation or wish for additional support, you may wish to enquire about our in-depth live training programs.
2. Intellectual Property
1. Your purchase is strictly for your personal spiritual development, and you must not give access to anyone else.
2. The content we provide to you is protected by copyright laws and treaties worldwide, with all rights reserved. We will also share our trade secrets and confidential information with you.
3. Our intellectual property must not be used commercially, onsold or given to anyone else. You are expressly prohibited from claiming our intellectual property as your own. 
4. We are a global online business. Intuitive Intelligence® is a registered trademark in Australia and an unregistered trademark wherever else it is used in the world. You may not use our trademark in connection with any other product or service without a licence, in any way that is likely to cause confusion in the marketplace, or in any manner that disparages us or our business. 
3. Limitation of Liability
1. Subject to our obligations under Australian Consumer Law, we are not liable to you for any costs, loss, injury or damage that you may suffer as a result of your purchase.
2. We take our obligations under Australian Consumer Law seriously and will do our best to address any issues that arise. However, even if there is a major problem, our liability is strictly limited to:
1. providing the services again; or
2. if we are unable to do so within a reasonable time, paying the cost of having the relevant services supplied to you again.
3. You expressly agree that if this limitation of liability is unenforceable for any reason, our total cumulative liability for all causes of action of any kind shall not exceed the amount that you have paid to us for your purchase.
4. Jurisdiction
1. This agreement is subject to the governing law of Victoria. Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of Victoria, and the Commonwealth of Australia, will have exclusive jurisdiction.

Digital Product Terms of Sale & Use

When you purchase a digital product (examples include: ebook, webinar, masterclass, course, challenge or self-study program) from us, you agree to the following terms:

1. Downloads and Access
1. The download link for our e-books and webinars will be provided or emailed to you after your payment is completed.
2. Our self-study programs are hosted on Simplero. You will create an account at the time of your purchase that will give you access to the material for the life of the program. You will require internet access to browse our members-only material that you have purchased.
3. This material is intended for your personal use only and may not be used or sold commercially by you or anyone who gains access to it through you.
4. While we take every care, we are not responsible for any viruses or other damage which may occur as a result of downloading material from our site. Please take appropriate measures to protect yourself and your equipment.
2. Payments and Refunds
1. All prices are quoted in US dollars. Payments can also be made in Australian dollars. Prices quoted exclude GST.
2. We do accept a select range of international currencies for some products and programs; currency change is only available at checkout via a drop-down.  
3. You cannot switch currencies mid-way through a payment plan. 
4. We use the 3rd party payment platform, Stripe, to process credit and debit card transactions. By making a purchase from the Institute for Intuitive Intelligence, you also agree to be bound by Stripe’s Terms of Service. For Australian clients, these are available here: https://stripe.com/au/legal.
5. You are responsible for all transactions processed through Stripe. We are not liable for loss or damage from errant or invalid transactions processed with your Stripe account. This includes transactions that were not processed due to a network communication error, or any other reason.
6. If you process a transaction, it is your responsibility to verify that the transaction was successfully processed.
7. Paypal and Direct Deposit payments may also be arranged on request.
8. Payment Plans may be available for some training courses. Payment plans are available to card payments through Stripe only. Please ask us for information about the specific course you are considering.
9. We do not offer a refund for change of mind, so please choose carefully before making your purchase. However, if there are any problems, or you are dissatisfied with your purchase for any reason, please contact us to discuss your concerns so we can try to find a win win solution.

Mentoring, Spiritual Direction and Transpersonal Psychotherapy Terms and Conditions

Please read this document carefully. You are deemed to have read and accepted the Terms and Conditions contained in this Agreement by continuing to accept and engage my services through my business, the Institute for Intuitive Intelligence.

Services

I offer six-session mentoring service packages, or monthly ongoing subscriptions, to meet individual client needs. These Terms and Conditions apply to all services provided by me.  

1. You are here because you have chosen to purchase one of the six-session packages or ongoing monthly subscription outlined in the proposal you have received.

Delivery

1. All mentoring sessions are delivered one-on-one.
2. All sessions are delivered by Zoom, unless otherwise agreed.
3. Email support and voice message support are available where necessary.
4. All sessions must be booked via the Institute for Intuitive Intelligence Acuity online calendar.
5. Any post-session support will be delivered by email approximately two business days after the session.
6. Please allow at least two business days for us to reply to any support emails.
7. Responses to voice messages are a timeframe within the discretion of Ricci-Jane Adams and based on her availability. She will do her best to respond within 24 hours unless you are advised of a longer timeframe due to travel or illness.
8. All sessions and Services are non-transferable.
9. Sessions may not include or be attended by any third parties unless agreed to by Ricci-Jane Adams.
10. Sessions must be used within six months of payment, or they will be forfeited.
11. Late arrival for a session will result in a shorter session, with the session concluding at the usual time, unless otherwise agreed. 

Payment 

1. All prices are stated in US  dollars.
2. Payment must occur through our Simplero program. 
3. Payment for packages is either upfront or on a payment package selected by you at the time of booking.
4. Payments for payment packages are due every 3 weeks for clients commencing from 24th June 2024.

Cancellation and Refund Policy (prior to commencement of Mentoring Service) 

You understand and agree:

1. You may cancel a package within 7 days of the first payment being made.
2. The first payment session cost is a non-refundable deposit in the case of cancellation.
3. The intention to cancel and request for refund must be made in writing by emailing hello@instituteforintuitiveintelligence.com.
4. If the monies have been paid in full, and you cancel within 7 days of the first session of any package, a fee to the value of the first session will be charged and deducted from the refund amount, together with any costs relating to the refund process. 

Refund Policy (after the commencement of the  Mentoring Service)

1. Refund requests after the commencement of sessions may be considered and granted at Ricci-Jane Adams’s complete and final discretion  in the following circumstances :
1. Where you are unable to attend a session because of serious illness, family emergencies, or other emergencies.  In such circumstances, you may be requested to provide evidence.
2. Where we both agree, after a face-to-face discussion, that the relationship is not a good fit.
2. There are no refunds for change of mind. 

Rescheduling 

You understand and agree:

1. You may reschedule the appointment of your booked session; however, availability at your preferred time is not guaranteed. 
2. You may reschedule an appointment twice.  If you fail to attend the second rescheduled appointment, that appointment will be forfeited. 
3. All package appointments must be completed within the 6-month period. 
4. Requests for extension beyond 6 months will only be considered in circumstances of ill health or due to rescheduling allowances within these terms and conditions and will need to be agreed to by Ricci-Jane Adams.  

Client obligations

As my client, you have obligations to meet that will help us to get the best results.

You understand and agree:

1. You must attend all scheduled sessions.
2. You must complete any tasks provided by me.
3. You must be open in your communication with me at all times.

Mentoring relationship 

At all times in our work together, it is my intention and purpose to mentor and support you.  This will require inner work and reflection.

You understand and agree:

1. Throughout the mentoring relationship, you will be engaged in direct and personal conversations with me.
2. You will share your observations, concerns and beliefs with me so we can examine them and reframe to support you in acting from a position of strength and purpose.
3. You will be required to be honest and straightforward in your answers to questions put to you during the mentoring process.
4. You understand that I receive professional supervision from my mental health professional supervisor, and will, as required, seek support in regard to your mentorship. This is done with anonymity preserved for you, and in line with the confidentiality clause as outlined by the IICT Code of Ethics.
5. If necessary, I have the right to contact your emergency contact in situations that require this, and if I believe you need additional support from your immediate community.
6. If you believe the mentoring process is not working, it is your responsibility to communicate that belief to me as soon as possible so the issues can be addressed promptly and effectively. 
7. If I believe the mentoring process is not working for any reason, or the support you need is no longer within my scope of practice, it is at my discretion to end the mentoring. This will be done in writing via email, and I will share the reasons behind my decision.

Feedback & dispute resolution

Your feedback is important to me, and it is important to both of us that we feel heard and supported in the event of a misunderstanding that may lead to a dispute. 

You understand and agree:

1. You will contact me immediately with any concerns so that they may be resolved quickly and effectively.
2. In the event of a dispute, you agree to the following Dispute Resolution Procedure:
1. You must advise Ricci-Jane Adams in writing of the nature of the dispute, the outcome you seek and what actions you believe will settle the dispute. 
2. You agree to meet in person, via Zoom or similar online platform, in good faith to seek to resolve the dispute by agreement and compromise.
3. If an agreement cannot be reached to resolve the dispute, any party may refer to a mediator who will determine time and place for mediation. 
4. Mediation is to occur via Zoom.
5. Both parties must attend the mediation referred by the mediator, in good faith, to seek to resolve the dispute through mediation or other alternative dispute resolution processes.
3. Confidentiality is paramount to both the reputation of you and Ricci-Jane Adams.
4. At no time will any communications or discussions be made public. This includes but is not limited to any social media platforms of either party. 
5. Any public discussion or comments about either party will be considered defamatory, negative or otherwise damaging and will be the subject of compensation in any mediation or litigation claim.

Acknowledgement & disclaimer

You understand and agree:

1. You have engaged Ricci-Jane Adams at the  Institute for Intuitive Intelligence for services at the agreed Fee.
2. Ricci-Jane Adams is not a psychologist, psychiatrist, or otherwise medically trained, and is not medically qualified to assess any mental health issues that may be affecting your emotional state or perceptions relating to your mindset, confidence or self-esteem.
3. If such issues are identified, it is your responsibility to seek expert medical advice or other appropriate services to address your personal health issues.

Limitation of liability

You understand and agree:

Australian Consumer Law

1. Liability for the services provided by the  Institute for Intuitive Intelligence is governed solely by the Australian Consumer Law and these Terms and Conditions.  
2. Nothing in these Terms removes your Statutory Rights as a consumer under Australian Consumer Law. 

Provision of Materials and Content

1. Except for your Statutory Rights, all material (including by not limited to educational and demonstration videos and other material) and services is provided to you without warranties of any kind, either express or implied; and the Institute for Intutive Intelligence expressly disclaims all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Terms outside this Agreement

1. To the extent permitted by law, the Institute for Intutive Intelligence excludes all express or implied representations, conditions, guarantees, warranties and terms relating to any Services except those set out in this Agreement, including but not limited to implied or express guarantees, warranties, representations or conditions of any kind, which are not stated in this Agreement.

Due Care and Skill

1. The Institute for Intuitive Intelligence guarantees all services are supplied to you with due care and skill and fit for the purpose which the services have been advertised.

Client Responsibility

1. The Institute for Intuitive Intelligence cannot and does not guarantee that you, the Client, will take the necessary actions identified during the sessions to achieve a specific result. What you achieve through these sessions is your choice and responsibility. 

Resupply or Refund

1. To the extent that Ricci-Jane Adams is unable to exclude liability; total liability for loss or damage you suffer or incur from Services by the Institute for Intutive Intelligence is limited to re-supplying the Services to you, or, at the Ricci-Jane Adams’s option, refunding to you the amount you have paid for the Services to which your claim relates.

 Governing law 

You understand and agree:

1. The Terms and Conditions in this Agreement are governed and construed in accordance with the laws of Victoria, Australia.

Live workshops

1. In-person workshops are eligible for a 50% refund if cancelled 40 days prior to the workshop start date.

2. No refunds within 40 days of the workshop commencement.

3. You can transfer your place to someone else with prior approval from the Institute. Please email hello@instituteforintuitiveintelligence.com to request transfer

4. Your booking is not transferable to another Institute event or product

Additional Terms & Conditions That Apply

1. There may be additional specific terms of service provided to you in relation to our services, products and courses. 
2. There are additional terms and conditions that apply to all of our live programs, including: 
1. Third Level
2. Embodiment
3. Intuitive Intelligence Teacher Training
3. The additional terms for these programs are presented to you as a digital service agreement for you to sign and approve digitally after confirming your payment choice at checkout. You are required to sign this agreement before your place in the program is confirmed. 
4. If there is any inconsistency between this document and those specific terms of service, this document is overruled to the extent of the inconsistency.

Contact 

'Lightworker Institute Pty Ltd' trading as 'Institute for Intuitive Intelligence'

Office: 1/31 Henry Wilson Dr, Rosebud VIC 3939 Australia

ABN: 18601001503

Email: hello@instituteforintuitiveintelligence.com 

Website: www.instituteforintuitiveintelligence.com

Questions

If you have any questions or concerns about these terms and conditions of sale, please contact hello@instituteforintuitiveintelligence.com prior to purchase for support.